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Find Answers To Frequently Asked Questions 

Can I change an order once it has been processed?

Unfortunately, once an order is placed it will be prepared for delivery. Please email us immediately at to inquire, however changes are not guaranteed.

Can I use a promo code on a sale item?

Promo codes are valid on non-sale items only. Unless otherwise noted in the promotion.

Are Noa Kai swimsuits eco-friendly?

We manufacture by hand in eco-friendly facilities that reduce material waste and use less water and energy during production. Our mailers are also made from a recyclable, low-density polyethylene material.

Where are Noa Kai swimsuits manufactured?

We manufacture in Colombia using high quality Colombian fabrics. 

Do you sell wholesale to boutiques or online retailers?

Yes, we do. Please submit your request using our Stockist Wholesale Form or reach out to with your boutique or online store name, website, social handle, and phone number.

What size is right for me?

Please visit our sizing chart here.

Do you ship internationally?

Yes, we do. We also offer FREE shipping to Canada for orders over $50.

Shipping rates vary per country and are calculated at checkout. Please note, international packages may be subject to duties and taxes not included in the price of purchase. Customer is responsible for any duties and taxes associated with any order. 

How can I track my order?

After the item has been shipped, you will receive a tracking number by email.

What currency does Noa Kai use online? prices are displayed in USD. Shipping estimates are also shown in USD. 




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